Additional Information

 Unfortunately, since we are dealing with food and for
health reasons, we cannot accept returns. If your package arrives damaged, please
send us photos and we may reship a second item to you depending on the
situation. We are sorry for any inconvenience this may cause, but we do this
for safety reasons. Any custom boxes are unable to be returned as well.

 

PLEASE NOTE: Melted Chocolate does not count as a damaged
item. As warmer weather comes chocolate may melt. When your box arrives let it
cool down. If you don't want your chocolate melting, we suggest purchasing
items that are not heat-sensitive during hotter months.

 

You can always contact us for any return questions at easternshorefreeze@yahoo.com

 

Damages and issues

Please inspect your order upon
reception and contact us immediately if the item is defective, or damaged or if
you receive the wrong item, so that we can evaluate the issue and make it
right.